Frequently Asked Questions

Your initial consultation will be a virtual appointment where you can talk about your goals, get to know your provider, and ask questions you may have.

It will also serve as an opportunity to understand if working together feels like a match. If that is not the case, the provider can provide you with resources to best match your needs as needed/appropriate.

If your insurance is Aetna, we will send you a link to verify your benefits prior to your appointment.

Therapy is highly personal and subjective, hence it looks different for each of us.
Some folks may prefer working under a specific time frame, while others prefer taking their own time and not setting a frame for their work.

Since the very first session (if not during your initial consultation), you and your therapist will talk about your preferences and goals so that you can start working together toward them. As you continue working together, you may need or want to change your goals. Your therapist will periodically check in with you to make sure that therapy still meets your needs and is still a fulfilling experience for you.

Your privacy and confidentiality are a priority here at Re Psychology NYC. Everything you share in therapy is confidential.
You may feel free to share your work with your therapist with whomever you prefer. If you'd like your therapist to speak to someone, your therapist is required to ask for your consent and permission.

However, there are some exceptions:

1. If your therapist deems that you have serious intent to hurt yourself and/or others, they may need to break confidentiality to make sure that you and others are and will be safe. This includes instances in which you may have access to fireguns and intend to use them against yourself and/or others.

2. If your therapist learns that there is any alleged current abuse and/or neglect of minors and/or elderly persons.
   As a mandated reporter, your therapist will need to report this to the State Child Abuse Registry or State Adult Protective Services.

3. If your therapist receives a court order to disclose your information.

We understand if something comes up and you need to reschedule your session.

Whenever that's the case, we encourage you to always get in touch with your therapist to find the best solution. Your therapist will talk about this practice's cancellation policy in the first sessions with you, and you will receive written forms explaining in detail how it works.
Your therapist will be more than happy to talk further about the attendance policy in any of your appointments as well, in case you have any questions.

If your insurance is Aetna and you cancel your appointment within 48 hours, you will be charged a late cancellation fee. Please feel free to contact us if you have any questions and/or concerns!

Our providers are in-network with most of Aetna plans. Dr. Re is also in-network with Wellfleet.

If your insurance is Aetna, your therapist will send you a link prior to your first appointment so you can better understand your benefits. Our billing team is more than happy to help you with any coverage questions you may have as well.

If you'd like to know before scheduling a consultation, you can call the number on the back of your insurance card and ask them about your outpatient mental health benefits and whether the provider is an in-network provider for your plan.

Our in-network fees are dictated by the coverage your insurance plan offers.
Once you meet your deductible, you are often responsible for the copay only (which can be as low as $15, however, the amount ranges based on your insurance coverage).

Dr. Re's hourly fee is $275 for a 45-minute session and $350 for a 60-minute session.
Dr. Miller’s hourly fee is $300 for a 60-minute session.

Please note: if you have out-of-network benefits with your insurance, part of your session fee could be covered by your insurance.
We can help you by providing you a "Superbill" (i.e. an invoice) explaining the services you received and the amount you pay, so that you can submit a claim to your insurance and get reimbursed.
We are happy to support you in case you need more help.

You can find more information about insurance and mental health services here:
https://www.zocdoc.com/blog/your-guide-to-paying-for-therapy/

Research has consistently shown that the best results in therapy are achieved when there is a match and a connection between a client and their therapist.
Of course, that's not something that insurance providers can control.

Some of the benefits of working with out-of-network providers include:
- you can achieve your goals and lasting results more efficiently when your therapist fits your needs
- you are not limited by the number of sessions your insurance is willing to cover
- you can choose a therapist who is trained and has expertise in your area of need
- you will not have to spend days or weeks searching for an in-network provider and verifying whether they are in-network with your insurance
- you are less likely to be put on a waitlist for days, weeks, or even months.

You can find more information about insurance and mental health services here:
https://www.zocdoc.com/blog/your-guide-to-paying-for-therapy/

It's always helpful to know what benefits your insurance provider grants you.
Some questions that may be helpful to ask could be:

• Does my plan offer any out-of-network benefits for outpatient mental health?

• Do I have a deductible? If so, how far am I from reaching it?

• Are there any limitations to the number of sessions my plan covers?

• If I were to see an out-of-network provider, how much would I be reimbursed per session?

• Will I need a prior referral or approval before receiving reimbursement for out-of-network mental health care?

A deductible is an amount defined by your insurance that you need to fully cover (i.e. out of pocket) before your coverage begins and insurance starts to pay for a percentage of your health appointments.

For instance, with a deductible of $250, you would pay for the first $250 of a bill yourself and you would meet your deductible. After that, you typically pay a copayment or coinsurance for covered services and your insurance provider will pay the rest.

A copay is a percentage of the total cost of a health visit that you will pay for (i.e. out of pocket), whereas your insurance provider would cover the rest of it.
For instance, if you have a 30% copay for a visit (e.g., $250), you would pay $75, and your insurance would cover the remaining $175.

There are a bunch of big telehealth companies out there. Of course, the benefit is that they can make mental health more accessible by offering cheap therapy. However, understanding why they are able to do so can help you make an informed decision when you are deciding about investing in your mental health.

Large therapy businesses often pay their clinicians way below average, which can easily lead to burnout given that providers are seeing more clients than they are able or ethically prescribed to just to earn a living.
Moreover, they apply fees for therapists to join their platforms and do not provide any clinical supervision to their providers. These practices can impact the overall quality of services provided and there is little accountability for that.
Lastly, when healthcare is offered to clients below market value, it also raises concerns about the protection of their privacy as there is potential for their data to be sold to maintain that cost-effectiveness that can initially be so attractive.